Satisfaction Guarantee:

We aim for your complete satisfaction with our SEO services. If you are not satisfied with the results or experience any issues with our services, please contact us to discuss your concerns.

Eligibility for Refunds:

Refunds may be considered in the following circumstances:

If you are dissatisfied with our services within the first 7 days of engagement.
If we fail to deliver the agreed-upon services as outlined in our service agreement.
Refund Request Process: To request a refund, please contact our customer support team within the specified time frame. We will review your request and may require additional information to process the refund

Refund Processing:

Refunds will be processed within 15 days of approval and will be issued to the original payment method used for the purchase.

Returns of Deliverables:

In the event that we have delivered tangible materials or reports as part of our SEO services, such as audit reports or strategy documents, these materials are non-returnable. However, we are committed to addressing any concerns or issues you may have regarding the deliverables.


Please note that certain circumstances may not qualify for a refund, such as breach of contract or failure to adhere to our terms of service. We reserve the right to assess each situation on a case-by-case basis.

Modification of Terms:

Engine Eleven Agency reserves the right to modify or update this refund and returns policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.

By engaging with our SEO services, you acknowledge and agree to abide by the terms outlined in this refund and returns policy.

Need help?

If you have any questions or require further assistance, please don’t hesitate to contact our customer support team. We are here to ensure your satisfaction with our services.